Paradox
©
Fisana

Jump to content


Photo
* * * * * 1 votes

Donations, Purchases, PayPal, and what it means for you...


  • Please log in to reply
17 replies to this topic

#1 Zen_

Zen_

    Timelord

  • Founders
  • 4,951 posts

Awards Bar:

Posted 06 October 2016 - 08:51 AM

Many of you have probably experienced or at least heard that we were having some issues with our payment processor, PayPal, and that we were working on a resolution.

 

By way of background here is the skinny: PayPal contacted us in late June/early July about a possible Acceptable Use Policy (AUP) violation which initiated an account lockdown for us. Contacting and working with PayPal lead us to remove the Raffles from our site as it's a violation of not just PayPal AUP but also questionable legal standing due to lottery laws and such. Ok. Fine. Done.

 

As of that conversation in June we have no longer had Raffles available. In fact, they were disabled right there on-the-spot while talking with PayPal support.

 

Fast forward several months and our account is again shut down. This time for another violation of their AUP. Know what it was? This link right here

 

Why is this bullshit? Look at the date of that thread. It has JUNE plastered all over the place. The thread is closed and no further posts were made past June. i.e. this "example" they sent was in the past, before they contacted us the first time to discuss possible AUP violations. So at this point we're getting shut down due to a thread that's clearly historical because it says the word "Raffle" in it, despite any amount of actual thinking to understand that it pre-dates our last conversation. 

 

After much discussion with their support I find out that the AUP department is some shadowy sub-organization within PayPal that has totalitarian control and decides in secret the fate of user accounts. They cannot be contacted, called, or transferred to. Email is the only gateway in. IF they call you and you miss the call too bad, there is no number to call them back. They also do not schedule calls or meetings. Effectively, there is no way to discuss with any live person the situation to demonstrate the illogical decision to further limit our account based upon historical posts sharing space with 15 years of other historical posts.

 

So the end of this tale is a bit anti-climatic and involves me doing the walk of shame. THANKFULLY I had done a withdrawal just before our account was limited. In the past this has occurred with several hundo in the account that was frozen for a good 6-months and leaving me to personally foot Topia's bill until I could get that cash out of PayPal.

 

Thankfully, we at Mycotopia are not only resourceful, but also very clever. We'll be making some adjustments to the business model, if you can even really call it that at this time, to account for these issues. Soon we will be more legit and relatively untouchable as far as merchant providers go. We'll also be able to expand beyond PayPal and offer more options to donate and support the community, including BitCoin, which many have asked for.

 

So a personal thanks to everyone who brought this issue to our attention, and to those patiently waiting and holding their donations until we can get this sorted. It's been over a week, possibly two, and we're in dire need to regain our ability to accept payments and continue to fund the existence of the community.

 

I know I always say there are upgrades in the works, but know that I meant it then and I mean it now. The truth is that the site is really a living organism and is continually being cared for and updated. The degree of updates, minor or major, fluctuates over time, but things are constantly being done to improve our position in the greater community as well the individual positions of each and every one of our members. Good things are coming and we thank all of you for your support.

 

VIVA LA MYCOTOPIA!

 

:meditate:


  • Sidestreet, Myc, Heirloom and 6 others like this

#2 Zen_

Zen_

    Timelord

  • Founders
  • 4,951 posts

Awards Bar:

Posted 06 October 2016 - 09:03 AM

BTW: Temporarily anyway, your bank statements will NOT read "Mycotopia" so don't be surprised. I'll update this thread again when we get the payments situated. 


  • Juthro, SteampunkScientist, Gnomesayin and 1 other like this

#3 Heirloom

Heirloom

    practitioner

  • OG VIP
  • 3,581 posts

Donator


Awards Bar:

Posted 06 October 2016 - 01:11 PM

my bank statement never said Mycotopia  , the looked quite average , anyone looking at my statement would think art or maybe a movie so on not attracting attention at all. Donors will know but no reason to say it in public.

 like all of you I am glad Mycotopia exists.


  • Zen_, Sidestreet, SteampunkScientist and 2 others like this

#4 oneeye1

oneeye1

    Mycotopiate

  • OG VIP
  • 270 posts

Donator

Posted 24 January 2017 - 01:29 PM

I cant make a donation

Whats the situation

#5 llamabox

llamabox

    Researcher

  • OG VIP
  • 1,393 posts

Awards Bar:

Posted 24 January 2017 - 09:44 PM

I tried to go vip over the weekend and couldn't get that to work either.

#6 coorsmikey

coorsmikey

    (~);}

  • App Administrator
  • 2,961 posts

Donator


Awards Bar:

Posted 24 January 2017 - 09:57 PM

Sorry Everyone! Our payment systems are down Again. It has a lot to do with with the policies of the Partners we use for taking payments. I believe payments for VIP may be more technical related that. Please PM myself or Wharfrat and we can see if there is a work around or alternative solutions that we can expedite for you or anyone else. We will also update you all when we are back up for payments again. As you all know, Mycotopia survives because of everyone contributions. Again Sorry for any inconvenience and thank you for your patience and understanding.
  • llamabox, Gnomesayin, Oam and 1 other like this

#7 GLP

GLP

    Mycophiliac

  • Free Member
  • 96 posts

Awards Bar:

Posted 25 January 2017 - 03:44 PM

Thanks for the update, we will wait patiently like all good mushrooms.

 

mushroom-emoji-smiley-face-cartoon-008-512.png



#8 sparrow95

sparrow95

    Mycophage

  • VIP
  • 101 posts

Donator


Awards Bar:

Posted 08 February 2017 - 07:22 PM

I would like to donate to mycotopia, but don't feel comfortable using paypal to do so.  I do feel safer with bitcoin.  Is it too difficult or expensive to receive donations of btc?


  • tailsmcsnails likes this

#9 coorsmikey

coorsmikey

    (~);}

  • App Administrator
  • 2,961 posts

Donator


Awards Bar:

Posted 16 February 2017 - 08:42 PM

Mycotopia payment system is back up again! Whoooo who! I have tested the donation side myself but have not tested a VIP purchase yet. I am told it should all be working correctly, but if anyone should have any problems please let me know. Sorry VIP not working correctly yet.

 

With that being said. There have been many members that have reached out to me to let them know when we were back up, I will respond individually as time permits, also with the time we have been without our payment systems, Staff has had to fork up the dough to pay for the hosting fees to keep us online. So now so more than usual we definitely need your support. For all those who inquired about donating or purchasing VIP now not only is great time, but would also be very helpful. 

  Thank you all for your generosity and willingness to keep our community alive!


Edited by coorsmikey, 16 February 2017 - 11:43 PM.

  • Skywatcher, Juthro and wharfrat like this

#10 Skywatcher

Skywatcher

    Twilight Walker

  • Moderator
  • 4,911 posts

Donator


Awards Bar:

Posted 16 February 2017 - 09:36 PM

I have the same exact error message as before when trying to buy a gift voucher for Alder. ........

Please advise me of any alternates.



#11 Arathu

Arathu

    Dirtmaker

  • OG VIP
  • 4,089 posts

Awards Bar:

Posted 17 February 2017 - 11:20 AM

I'd still rather just drop a $20.00 in an envelope from time to time and ship it to you............. :biggrin:

 

 

A


  • coorsmikey likes this

#12 tailsmcsnails

tailsmcsnails

    mycochimp

  • Gold VIP
  • 431 posts

Donator


Awards Bar:

Posted 17 February 2017 - 06:28 PM

VIP didn't work but at least I could donate!


  • coorsmikey and Skywatcher like this

#13 Skywatcher

Skywatcher

    Twilight Walker

  • Moderator
  • 4,911 posts

Donator


Awards Bar:

Posted 17 February 2017 - 08:38 PM

Donations are working, and most highly appreciated. As coorsmikey said, with donation system non functional for the last month, funding to keep the site open have been coming from personal pockets.

 

Thank you greatly to all of you, who have made donations since the system was repaired to accept them again yesterday.

A big thank you to Alder Logs who patiently waited over a month, and pitched in 200 without any (as of yet) recognition for this most needed act of generosity.... 


  • coorsmikey, Juthro, Spooner and 3 others like this

#14 sparrow95

sparrow95

    Mycophage

  • VIP
  • 101 posts

Donator


Awards Bar:

Posted 19 February 2017 - 09:43 PM

Yep, still working


  • coorsmikey and Skywatcher like this

#15 Juthro

Juthro

    dope smoking hillbilly

  • OG VIP
  • 4,465 posts

Donator


Awards Bar:

Posted 19 February 2017 - 10:01 PM

It worked for me too :)

 

Glad we got this back up and working.


  • coorsmikey and Skywatcher like this

#16 treign

treign

    Mycophage

  • OG VIP
  • 126 posts

Donator

Posted 21 February 2017 - 03:22 AM

I just tried, it said unable to process or this site can not receive funds through paypal. 

 

tell me what to do and ill get it done ;) love ya



#17 Skywatcher

Skywatcher

    Twilight Walker

  • Moderator
  • 4,911 posts

Donator


Awards Bar:

Posted 22 February 2017 - 10:49 AM

I just tried, it said unable to process or this site can not receive funds through paypal. 

 

tell me what to do and ill get it done ;) love ya

I got the same message when trying to use pay pal, but as soon as I went to a credit card it worked fine.


  • Jeepster likes this

#18 coorsmikey

coorsmikey

    (~);}

  • App Administrator
  • 2,961 posts

Donator


Awards Bar:

Posted 24 February 2017 - 11:40 AM

Sorry everyone! PayPal has once again put a kaboosh on us accepting donations. For serious inquiries and those wishing to become VIP please send me a PM? We will keep you updated when we have a solution. Thank you for your patience and understanding, sorry for any inconvenience this may be causing.

Edited by coorsmikey, 08 March 2017 - 08:25 PM.

  • Myc, Skywatcher, Lakegal7 and 1 other like this




Like Mycotopia? Become a member today!